Website Privacy Policy

This privacy policy covers all data that is shared by a visitor with us whether directly via www.encourager.co.uk directly or via email.

Our Privacy Policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this website or via email.

​The information we collect

In operating our website we may collect and process the following data about you:

• Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblog statistics and other communication data.
• ​Information that you provide by filling in forms on our website, such as when you register to receive information, a newsletter etc.
• Information provided to us when you communicate with us for any reason.

Use of Cookies

• ​On occasion, we may gather information about your computer for our services and to ​provide statistical information regarding the use of our website.
• Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by use to analyse how visitors to www.encourager.co.uk interact with the website so that we can continue to develop this site and make it a better experience for our visitors.
• We may gather information about your general internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically. ​This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.​
• All computers have the ability to decline cookies. This can be done by activating the setting ​on your browser which enables you to decline the cookies. Please note that should you​choose to decline cookies, you may be unable to access particular parts of our website.

​Use of Your Information

• ​The information that we collect and store relating to you is primarily used to enable us to ​provide our services to you. In addition, we may use the information for the following​ purposes:
  • To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
  • To meet our contractual commitments to you.
  • To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
  • ​If you are an existing customer, we may contact you with information about goods and ​services similar to those which were the subject of a previous sale to you.
  • ​We do not and never shall sell your personal data to third parties for marketing or advertising purposes.

Storing Your Personal Data

• The transmission of information via the internet is not completely secure and therefore we ​cannot guarantee the security of data sent to us electronically and transmission of such data ​is therefore entirely at your own risk.

Disclosing Your Information

• We may pass your personal data to third parties for the provision of services on our behalf (for example processing your payment). However, we will only ever share information about you that is necessary to provide the service and we have specific agreements in place, which ensure your personal data is secure and will not be used for any marketing purposes.
• In the event of a sale of our business to a third party, we may disclose your personal information.
• In the unlikely event of a request from a law enforcement agency, we may share your personal data if we are legally bound to do so. In any such circumstance we would only share personal data that is limited to what is requested and what is reasonable.

Third Party Links

• ​You may find links to third party websites on our website. These websites should have their ​own privacy policies which you should check. We do not accept any responsibility or​liability for their policies whatsoever as we have no control over them.

Access To Information

• The Data Protection Act 2018 (GDPR) gives you the right to access the information that we hold ​about you. Should you wish to ​receive details that we hold about you please contact us using the contact details below.
• For further information on our Client Privacy Policy please see the full document here.

Contacting Us

• ​We welcome any queries, comments or requests you may have regarding this privacy policy. Please do not hesitate to contact us at steve@encourager.co.uk
• If you prefer to write to us then our contact address is: Encourager Ltd, Park Lodge, 60 London Road Horsham RH12 1AY

Microsoft Clarity Privacy Policy 

• We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.