Meet Your New Plug-In People & HR Team

Whether you’re looking to implement People & HR for the first time or outsource to a team you can trust, Encourager HR has you covered.

Tap Into Director-level People & HR expertise
Implement best practices
Cost effective solutions
Encourager HR Google Reviews
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Encourager HR supporting HR Change

Encourager Makes Implementing & Optimising People & HR Practices Easy

People & HR can be a complex and time-consuming challenge, especially for
start-ups & SMEs. You need someone you can rely on to help you navigate the complexities and unlock your team’s full potential.

Encourager HR support for companies in West Sussex
Personalised Approach

Solutions Tailored to Your Unique Needs

One-size-fits-all People & HR strategies simply don't work for most businesses. That's why I take a deeply personalised approach, taking the time to understand your challenges, goals, and culture, ensuring I can deliver measurable, long-lasting results. Supporting businesses throughout the UK & Europe.  

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Encourager HR supporting companies in Horsham since 2023
Ongoing Support

A Trusted Partner, Not Just Another Agency

I operate like a true extension of your team. Working hand-in-hand with you, providing ongoing guidance and support to ensure your People & HR practices continue to evolve and thrive alongside your business.

A trusted HR Consultant partner
Encourager HR Experts in HR Technology and Implementation (HRIS, Oracle, SAP Success Factors, HiBob)
Zero Jargon

HR Support That Speaks Your Language

For many business owners, HR can feel like a foreign language. That's why I’ve committed to providing approachable, easy-to-understand guidance. No jargon, no generic advice - just practical solutions.

HR Services with jargon free accessible language
Encourager HR - cost effective HR solutions for companies in West Sussex & Surrey
Tailored To You

Flexible & Affordable For Businesses of Any Size

Encourager HR offers flexible service models and pricing structures to ensure you get the HR support you need without breaking the bank. From on-demand consulting to fully-outsourced management, I'll work with you to find the right fit.

A graphic outlining the flexible and affordable approach of Encourager HR Services
A graphic outlining tailored HR services for small to medium businessesA trusted HR Consultant partnerHR Services with jargon free accessible languageA graphic outlining the flexible and affordable approach of Encourager HR Services
Bespoke HR Services For Businesses Of All Sizes

All Your People & HR Needs Handled

Encourager HR offers a range of key services. From compliance to training and recruitment support, I make HR easy to understand and implement.

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Strategy

Align your HR with your overarching business objectives. I'll work closely with you to develop a comprehensive people strategy.

Strategic HR Plan
Organisational Design
Workforce Planning
Change Management
Attract, retain, and develop top-performing employees

Talent

Attract, retain, and develop top-performing employees with a robust talent management system. From onboarding to succession planning, together we'll build a world-class team.

Talent Acquisition Strategy
Development Programs
Onboarding Programs
Retention Strategies
A HR learning and development program to motivate employees

Learning & Development

Invest in your team’s growth and advancement with customised learning and development programs. We'll design training that cultivates the skills your team needs to excel.

Learning & Development Strategy
Leadership Development
Training Program Design
Compliance and Regulatory Training
HR practices that ensure compliance

Compliance

Navigate the complex web of employment laws and regulations. Tap into a wealth of experience & ensure your HR practices meet the legal requirements.

Compliance Audit and Risk Assessment
Legal Compliance and Regulatory Training
Policy Development and Implementation
Monitoring, Reporting, and Continuous Improvement
Employee management fostering a positive, engaging work environment

Employee Management

Foster a positive, engaging work environment. I’ll help you handle everything from performance reviews and dispute resolution to benefits administration and redundancies.

Performance Management and Development
Disciplinaries & Dispute Resolution
Employee Relations and Wellbeing
Redundancies & Exit Management
Streamline HR processes and unlock data-driven HR insights

HR Technology

Streamline your HR processes and unlock data-driven insights. Encourager can implement and optimise the right tools to boost efficiency, enhance decision-making, and empower your workforce.

HR Technology Strategy and Planning
HR Change & Transformation
Data Management and Analytics
Employee Experience and Engagement
Encourager HR supporting Health & Safety for companies throughout Horsham and West Sussex

Health & Safety

Audit your Health & Safety and ensure compliance with the ever changing laws and regulations. Encourager HR can help you implement strong, common sense policies that will protect you and your team.

Policy Development and Compliance
Training and Awareness Programs
Risk Assessment and Management
Workplace Safety and Incident Management
Bespoke HR Services For Businesses Of All Sizes

Encourager HR offers a range of key services. From compliance to training and recruitment support, I make HR easy to understand and implement.

A graphic outlining a HR strategy session between a HR Consultant and a client

Strategy

Align your HR with your overarching business objectives. I'll work closely with you to develop a comprehensive people strategy.

Attract, retain, and develop top-performing employees

Talent

Attract, retain, and develop top-performing employees with a robust talent management system. From onboarding to succession planning, together we'll build a world-class team.

A HR learning and development program to motivate employees

Learning & Development

Invest in your team’s growth and advancement with customised learning and development programs. We'll design training that cultivates the skills your team needs to excel.

HR practices that ensure compliance

Compliance

Navigate the complex web of employment laws and regulations. Tap into a wealth of experience & ensure your HR practices meet the legal requirements.

Employee management fostering a positive, engaging work environment

Employee Management

Foster a positive, engaging work environment. I’ll help you handle everything from performance reviews and dispute resolution to benefits administration and off-boarding.

Streamline HR processes and unlock data-driven HR insights

HR Technology

Streamline your HR processes and unlock data-driven insights. Encourager can implement and optimise the right tools to boost efficiency, enhance decision-making, and empower your workforce.

About

Tap Into Over Two Decades Of HR Experience

Hi, I’m Steve Thompson, the man behind Encourager HR. I’m a seasoned HR consultant and fractional People & HR director with over 20 years of experience empowering small to medium-sized businesses.

Prior to founding Encourager HR, I honed my skills at a number of companies, including as the Global People Director for a private equity-backed AI consultancy.

I founded Encourager HR with the mission of helping start-ups & SMEs get the best out of their most valuable asset - their people.

CIPD Associate

CIPD Associate

Predictive Index Practitioner

Predictive Index Practitioner

Certified Gallup Strengths Coach

Certified Gallup Strengths Coach

International Coaching Federation Member

International Coaching Federation Member

portrait photo of HR consultant Steve

What People Say About Encourager HR

Hear directly from companies across various industries about their experience partnering with Encourager HR.

"Steve supported the school with a leadership transition project. He quickly gained an understanding of our current situation and the change we wanted to implement. Through meetings with various staff members, as well as the leadership team, he was able to coach us through the process as well as well helping us to reflect and proceed with confidence. 5 stars!"

Alexis Conway

Headmaster, Kingslea School, Horsham

Google Review

"Steve was instrumental in setting up key HR processes and advising on HR strategy at Datatonic. I'd have no hesitation in recommending Encourager HR for any SME looking for support in their HR/Talent function."

Louis Decuypere

CEO, Datatonic Ltd

Google Review

"We’ve been very pleased with the support provided by Encourager HR. They offered clear, practical advice that helped us strengthen our interview and selection processes. Their availability and willingness to assist was greatly appreciated. It was reassuring to know we could pick up the phone and speak to someone knowledgeable whenever an HR query arose.A dependable and professional service that we would not hesitate to recommend."

MARIANNE FRAMPTON

Operations Director, TriFidus

Google Review

"As a small practice without an in-house HR department, we've relied on external agencies to support our team. Being based in Horsham, we were keen to find someone local with expert knowledge, credible experience, and a personable approach. Steve ticks all those boxes—and more!He is flexible with his time, generous with his advice, and proactive in his approach. Steve is clearly committed not only to providing excellent HR support but also to seeing people thrive and flourish in their workplaces. So far, his services have included reviewing employment contracts, advising on legislative changes, serving as an invaluable sounding board during management transitions, and supporting staff appraisals. Steve’s contribution to my business has gone beyond standard HR consulting—he actively helps shape and bring our company vision to life."

REBECCA ROSE

Director, MCA Consulting Engineers Ltd
Google Review

"Steve significantly streamlined the onboarding process for my consultancy with the company he was affiliated with. Throughout our engagement, he consistently made himself available and maintained a positive demeanor regarding our organization. His professionalism and dedication would make him an invaluable asset to any HR department."

DAVID BADOVINAC

Director, TimeWise Labs

Google Review

"Having worked with Steve for several years, I can confidently say Steve is a truly empathic leader who enables people to achieve their goals and perform at their best. I have seen Steve's unique combination of coaching and active listening skills to empower professionals at different stages of their careers, build consensus and facilitate decision making. This skillset has proven particularly valuable in complex industries such as tech, where unlocking soft skills is too often a barrier."

ALVARO SILVA-SANTISTEBAN

AI Solution Lead, Google

"Steve has a natural coaching style that enables him to get the best out of the people who work with him. He also has a very good sense for what areas people need to work on and an ability to identify and help them use their strengths as well."

Jamie Peacock

Ex-England Rugby League Captain & Leadership Coach

Big HR Agencies VS Encourager HR

Expert HR Support for SMEs & StartUps

Encourager HR is the natural choice for growing businesses who want to take a more human approach to People & HR…

The Big HR Agencies
Includes:
Cookie-Cutter Offerings
Rigid Hourly Rates
Templated Customer Experience
Expensive Entry-Level Packages
A Red-Tape Laden Response Time
Encourager HR
Includes:
Fully Bespoke Packages
Flexible & Responsive Service
Personal 1-1 Attention
Scalable Solutions That Fit All Budgets
Quick, Responsive Support
Arrange an exploratory chat
SeRVICE OPTION

People Strategy Optimisation 

Speak to Encourager HR for support in an all HR Related matters, from talent acquisition to redundancies and offboarding

1. Book your free People & HR consultation

The journey starts with a quick chat via phone or email, where we’ll go over your reasons for reaching out and how we can help. We’ll then arrange a time for a quick consultation where we can review your needs in greater detail.

Encourager HR - experts in HR Consulting for SMEs and Start Ups

2. A comprehensive People & HR audit

Armed with the insights from our initial consultation, we'll conduct a comprehensive review of your current People & HR set-up. This assessment allows us to identify areas of strength, as well as the big opportunities for improvement.

Encourager HR - HR Strategy & Workforce Planning

3. Develop a bespoke People & HR strategy

Based on the findings from the audit, we'll collaborate closely with you to develop a tailored People & HR strategy and implementation plan.

Encourager HR helping local companies in Horsham and West Sussex with Employee Relations and Employee Engagement

4. Implementing your new People & HR strategy

With the strategy defined, we can get to work on the implementation, ensuring a smooth transition and impactful results.

Encourager HR supporting companies in Crawley, Horsham, Worthing and Brighton

5. Ongoing partnership and support

Even after the initial implementation, our work together doesn't stop. We can continue providing ongoing People & HR advisory support, making continuous adjustments to ensure your strategy serves your business needs. Our goal is to become your trusted, long-term People & HR partner.

FAQs

Find answers to common questions about our HR services.

What services does Encourager HR offer?

We provide a comprehensive range of HR services including recruitment and talent acquisition, compensation and benefits analysis, performance management systems, employee relations, HR compliance, policy development, and organisational development. We can work with you on specific projects or provide ongoing support.

Do you require long-term contracts?

We offer flexible engagement options ranging from one-time projects to ongoing support. While some clients benefit from longer-term partnerships, we don't require lengthy commitments. We're confident in our ability to demonstrate value quickly.

How do you tailor HR services to fit different company sizes?

Our consulting approach is fully customisable to your organisation's size, industry, and specific challenges. For smaller businesses, we often focus on establishing foundational HR practices and compliance. For mid-sized and larger organisations, we may develop more complex strategies around talent management, organisational design, and HR technology implementation.

What qualifications do your HR consultants have?

Our consulting team includes certified HR professionals (CIPD qualified) with extensive industry experience. Some have specialised expertise in areas like compensation, talent acquisition, or employment law. All consultants undergo regular professional development to stay current with HR best practices.

Do you offer remote HR Consulting Services?

Yes, we provide both in-person and remote consulting services. Our digital capabilities allow us to work effectively with clients anywhere, conducting virtual meetings, assessments, and training sessions while maintaining high-quality service delivery.

Can Encourager HR help with recruitment?

Yes, Encourager HR can provide guidance and hands-on support for effective talent acquisition. We offer a more cost-effective approach compared to working with recruitment agencies.

How is your pricing structured?

We offer several engagement models including project-based fees, monthly retainers, and hourly consulting rates. After an initial consultation to understand your specific needs, we'll recommend the most cost-effective approach for your organisation and provide a transparent quote.

Can Encourager HR help with managing redundancies?

Yes, Encourager HR can provide strategies and best practices for building a business case for redundancies, selection pooling, and the consultation process.
We can manage the process end-to-end, if required.

Still have questions?

Feel free to give me a call and I'll answer any further questions you may have.